Trust
How we verify resident-owned businesses
The badge is a promise about who's behind a listing. Here's exactly what we check, what we don't, and what to do when something looks off.
What the resident-owned badge means
It means the person who owns the business lives in Skye Ranch, they told us so, and we checked their address against our street roster. A business without the badge isn’t suspect — it just serves the neighborhood without the owner living in it.
Listings publish as soon as they are submitted, badge or not, and we moderate after the fact rather than making a real business wait in a queue. Any business that serves Skye Ranch is welcome to list here free; the badge only certifies the owner’s address, and it is what decides who appears first — never who is allowed in.
The four checks
1. The owner tells us where they live
At signup, a business owner declares a Skye Ranch home address. Nothing is auto-approved on that alone — it's the starting point, not the verdict.
2. We match it against the street roster
We keep a roster of Skye Ranch streets and address ranges. The declared address is normalized and matched against it, which catches typos and addresses that simply aren't in the neighborhood.
3. The listing publishes right away
There is no approval queue standing in front of a legitimate business. The listing goes live when it is submitted, and it carries the resident-owned badge only if the address matched.
4. Neighbors keep us honest
Every listing and every review can be reported, and admins review anything reported. Reports go to a moderation queue a human works through, and a badge — or a listing — can be removed as easily as it was granted.
What we don’t check
- We don’t verify licenses, bonding, or insurance. Ask for those directly — a good pro will hand them over without blinking.
- We don’t inspect work, set prices, or take a cut of any job.
- We don’t run background checks. This is a neighbor-built directory, not a screening service.
Reviews get the same treatment
Reviews come from signed-in resident accounts and pass automatic spam and duplicate checks, then publish immediately — we moderate afterwards instead of screening every review first. Owners can reply publicly, anyone can flag a review that looks fake or unfair, and a review that is reported repeatedly is hidden automatically until an admin decides what happens to it.